I am not sure I can say enough about this amazing facility and the two amazing people who run it. Justine and Josh, THANK YOU! I waited a while to write this review as both my husband and I wanted to really see a change in our Australian Cattle Dog, Indi. Indi spent almost 5 weeks at K9 Balance and he came back a calmer, smarter and a more confident and obedient 18 month old puppy! We had challenges with Indi when he met some new people and he got a few nips in when he wasn't suppose to and his recall wasn't where it should be. Indi now greets people with ease, listens better, gives plenty of kisses and loves to share his toys with new people. We continue to work with K9 Balance and they are so helpful with any questions we have. They truly want the best for dogs and their owners!
Back in December, 2016, we made the most difficult decision we’ve ever had to make: we flew our 7-year-old American Bulldog, Drufa, who had become a part of our family when she was only a couple of months old, from British Columbia to Ontario. It was a one-way ticket, and Justine and Josh were waiting for her in Toronto.
We were in a desperate situation. Drufa had always had fear-based aggression issues, ever since she was a puppy. We dealt with it as best we could: we had multiple trainers help us out and we provided Drufa with basically anything that we could to help her cope with her severe anxiety. However, with the arrival of our daughter and, with that, a series of changes in our environment and dynamics, Drufa’s insecurities and fear began to intensify, posing a real threat to our daughter and to our senior 14-pound Shih Tzu. Despite trying our very best to keep everyone safe and happy under one roof, Drufa redirected her aggression towards her furry brother who she’d known her entire life, violently attacking him one evening. Our Shih Tzu recovered from the ordeal, but it was clear to us that something had to be done. We sought advice from previous trainers, dog walkers, veterinarians, family and friends, and to our surprise, many of them suggested euthanasia.
But we wouldn’t take death as an answer. We simply couldn’t do that to someone we loved, someone who had been nothing but loyal and loving to us for seven years, but who had issues greater than we could manage. After weeks of worries and hopelessness, we finally heard back from someone who was willing to help: Justine. Right from the start, Justine was sympathetic to our situation and was willing to provide us with very much needed guidance. Several phone calls and email exchanges later, we sent Drufa to her new home in the Blue Mountains.
Drufa has been with Justine and Josh for over a year now. Despite the distance, they have always kept us in the loop with everything concerning Drufa. Although we have witnessed her amazing transformation mainly through our computer screens, we’ve also been incredibly lucky to see it first-hand. A few months ago, we visited Drufa for the first time since we said good-bye to her on that cold December morning. We were delighted to see a more playful, relaxed and confident version of Drufa. We took her out for a long walk that day, and that was perhaps the most peaceful and enjoyable walk we’ve ever had with Drufa. The world is not a scary place anymore. Bittersweet? Very much so. We simply didn’t want that walk to end. But seeing Drufa truly enjoy life filled our hearts with happiness.
Drufa is finally home. As much as it hurts knowing that we couldn’t provide Drufa with the life that she needs and deserves, we’ve found peace in knowing that she’s in the best of hands. We will be forever grateful to Justine and Josh and everything they have done for us and our family.
Andrea and Ben
We were constantly being told we had to put our puppy down who was less than 6 months old after being with our first trainer who used strictly positive reinforcement and only food for everything. Maddi began to think she owned us and we could barely go outside with her because she was so strong and reactive towards people and dogs. She had a few bites under her belt already but we did not want to give up on her. We brought her to K9 balance and Justine and Josh changed our lives for the better! Maddi is such a joy to have now and we take her on off leash walks all the time. She is still learning and shows some reactivity at first but she now knows how to calm herself and how to properly behave in new situations. I couldn't be more thankful for what K9 balance has done for our family and how much freedom it has given us to do everything we wanted with Maddi now. She is truly a happy dog and is on the right path to being the best dog we could ever ask for!! We never thought we could come this far with Maddi and it was all thanks to Justine and Josh!